In plain terms
- Your practice keeps ownership of its data, and can disconnect any account at any time.
- Only connect accounts and data you are authorized to share.
- Reports and ROI figures guide decisions. They are estimates, not guarantees.
- A signed services agreement with us takes priority over these Terms.
This summary is for convenience. The full Terms below are what apply.
These Terms of Service (“Terms”) govern your use of medrankinteractive.com (the “Website”) and Med Rank Analytics (the “Platform”), both operated by Med Rank Interactive (“Med Rank Interactive,” “we,” “us,” or “our”), 9789 Charlotte Hwy, Suite 274, Fort Mill, SC 29707. By using the Website or Platform, you agree to these Terms. If you use the Platform on behalf of a practice, you agree to them on the practice’s behalf and confirm you have authority to do so.
Marketing services we provide under a separate signed agreement are governed by that agreement. If that agreement conflicts with these Terms, the signed agreement controls.
1The Platform
Med Rank Analytics connects to a practice’s advertising accounts, such as Google Ads, and to its practice management system to report on marketing performance and return on investment. Access is available to Med Rank Interactive clients and the users they authorize.
2Accounts
You are responsible for keeping your login credentials confidential and for activity under your account. Tell us promptly at info@medrankinteractive.com if you believe your account has been accessed without permission. We may suspend an account that we reasonably believe is being misused.
3Connecting your accounts and data
By connecting a Google Ads account, practice management system, or other data source, you confirm that you are authorized to do so and that you have the rights and consents needed for us to access and process that data to provide the Platform. You can disconnect a data source at any time.
Your use of Google Ads data through the Platform is also subject to Google’s terms and policies. How we handle Google user data and patient information is described in our Privacy Policy.
4Health information
Where the Platform processes protected health information, the practice and Med Rank Interactive will enter into a Business Associate Agreement, and that agreement governs the handling of that information. The practice remains responsible for its own obligations as a HIPAA covered entity.
5Acceptable use
You agree not to:
- use the Website or Platform for any unlawful purpose;
- try to gain unauthorized access to the Platform, other accounts, or our systems;
- interfere with or disrupt the Website or Platform, including by introducing malware;
- copy, resell, or reverse engineer the Platform, except as the law expressly permits; or
- upload data you do not have the right to share.
6Our content and intellectual property
The Website, the Platform, and their content, software, and design are owned by Med Rank Interactive or its licensors and are protected by law. You may use them only as these Terms allow. Your practice keeps ownership of its data.
7Third-party services
The Website and Platform rely on and link to third-party services, including Google. We are not responsible for third-party services, and your use of them is governed by their own terms.
8Reports and estimates
Reports, attribution, and return-on-investment figures in the Platform depend on data from your accounts and third-party systems, and on attribution methods that involve estimation. They are provided to help you make decisions and are not guarantees of results. Nothing on the Website or Platform is legal, financial, or medical advice.
9Disclaimer of warranties
The Website and Platform are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Website or Platform will be uninterrupted or error-free.
10Limitation of liability
To the fullest extent permitted by law, Med Rank Interactive will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, arising from your use of the Website or Platform. Our total liability for any claim relating to the Website or Platform will not exceed the amount you paid us for the Platform in the twelve months before the claim arose.
11Indemnification
You agree to indemnify and hold harmless Med Rank Interactive from claims arising from your misuse of the Website or Platform, your violation of these Terms, or your connection of data you were not authorized to share.
12Termination
You may stop using the Platform at any time. We may suspend or end access if you violate these Terms or if we discontinue the Platform. On termination, data is handled as described in our Privacy Policy and any Business Associate Agreement. Sections 6 and 8 through 13 survive termination.
13Governing law
These Terms are governed by the laws of the State of South Carolina, without regard to its conflict-of-laws rules. Any dispute will be brought in the state or federal courts located in York County, South Carolina, and you consent to their jurisdiction.
14Changes to these Terms
We may update these Terms from time to time. We will post the updated version on this page and change the “Last updated” date. Continued use after a change takes effect means you accept the updated Terms.
15Contact us
Questions about these Terms? Reach us here:
9789 Charlotte Hwy, Suite 274
Fort Mill, SC 29707